Why Work at Code 42?

Company Culture

Code 42 is an innovative software company in Northeast Minneapolis located in the historic Riverplace complex on the banks of the Mississippi. We protect the world's data with our current products, CrashPlan, CrashPlan PRO and CrashPlan PROe. Code 42 is at a stage of intense growth right now, so this is an excellent time to get on board and have a real impact on a truly great company. The Code 42 culture is based on the concept that the "best idea wins." That means no matter who thought of it, great ideas get listened to. If an idea makes our product better or our company more efficient, we're all ears!

Staffing by Discipline

  • Engineering
  • Support
  • Sales
  • Marketing
  • Finance
  • Corp.

Smartphone Users

  • IPHONES

    81%

  • ANDROID

    18%

  • BLACKBERRY

    < 1%

Cups Brewed Today

  • COFFEE

    120

  • ESPRESSO

    55

Kickball

  • SEASONS

    02

  • W-L

    1-26

Location

MPLS

  • BENEFITS

    Yes!

  • HRS

    Full time

  • Medical Benefits
  • PTO & Sick Pay
  • Great urban location in NE, across from downtown Minneapolis
  • Beautiful, comfortable office space
  • Collaborative workplace
  • Free snacks, soft drinks, coffee bar
  • Onsite showers
  • Free parking
  • Subsidized transit
  • Casual dress
  • BBQ Fridays all summer long
  • Seasonal sports leagues!

Solutions Consultant

Location: Minneapolis, MN

Enterprise Technology + People = YOU

"Setting up enterprise systems, architecting large corporate IT deployments and integrating with existing infrastructure while maintaining great customer communication"

Sound familiar?

Our PRO Services team is looking for highly experienced, cross-discipline technology rock stars that are just as comfortable in front of people as they are on a command-line.

What You'll Be Doing

You'll be architecting and deploying global enterprise deployments for our largest and highest profile customers. Think Fortune 500.

You'll be driving technology design and implementation of CrashPlan PROe Enterprise deployments, from on-site hardware installation to directory services integration to mass desktop installation. You'll be working very closely with your PRO Services teammates, Operations, Support and Sales on a day to day basis.

Skills and Requirements

  • Qualified candidates have at least 3 years of professional IT experience preferably in the web or backup solution technologies.
  • Enterprise Software Consulting Experience.
  • Experience with directory services (OpenLDAP, Active Directory and OpenDirectory)
  • Fluent in the management of Windows, Mac and Linux/UNIX-based operating systems
  • Excellent communication and organization skills (time tracking, task tracking, documentation)
  • Self-motivated and able to work with minimal direction
  • Consistently demonstrating a professional, positive, and approachable attitude/demeanor and sensitivity in handling confidential information
  • Willingness to help in rare on-call situations
  • Willingness to travel <10% (about 1-2 day trips every 3-4 weeks)
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Nice to Haves

  • 3 years of Consulting experience working directly with clients.
  • Experience with Java/J2EE applications.
  • Experience with desktop management software such as Casper Suite, Microsoft System Center Configuration Manager, Dell KACE, Apple Remote Desktop, others
  • Strong technical verbal and written communication skills.
  • BS/BA Degree or equivalent, preferably in Computer Science, Information Systems or Engineering

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.

Junior Java Engineer

Location: Minneapolis, MN

Eager for a unique opportunity where you will not only continue to improve your development skills but also be a part of engineering a technically challenging and impactful product? Hungry for the opportunity share your ideas in an open environment and be inspired by the creativity and ingenuity of others? The engineering environment at Code 42 is collaborative space where ideas for product improvements and contributions aren't just welcomed and encouraged, but expected.

Code 42 makes meaningful software, entrusted with protecting the world's data. We work on cutting edge technology to handle data and communication from desktops, laptops, and mobile devices from around the globe.

In addition to the contributions you will make to our products, Code 42 is serious about nurturing and contributing to the local technology community. We host and sponsor numerous technology user groups and are actively involved in technology-focused community service.

What You'll be Doing

As a Java Engineer you will work on enhancements and expansion of current products as well as participate in the development of new products and technologies.

Junior level developers will have both code and skills challenged and will grow and learn daily – an incredible opportunity to grow your skills and experience in parallel with the company's explosive growth.

You'll Be Responsible For

  • Working closely with front-end developers and product managers on the enhancement and development of Code 42 products
  • Actively contributing ideas for product improvements and solutions to technology challenges
  • Showing a passion for continued learning, staying abreast of new technology and trends
  • Delivering clean code supporting consistent user experience and product quality

Skills and Requirements

  • 0-5 years development experience
  • Must have Java development skills plus experience in two of the following: C++, C#, Python, Ruby, Groovy, or other
  • Experience with the following:
    • Web: Servlets, REST, AJAX/JSON/SPA
    • Database: Postgresql, Mysql, Oracle, Cassandra, BigTable, CouchDB, MongoDB
    • ORM: Hibernate, Cayenne, or other ORM solution
    • Tools: Eclipse, ANT, JUnit, Git
  • Experience with distributed computing such as DHTs and MapReduce
  • Lucene experience a plus
  • Excellent project management skills; in other words, be self-directed and capable of working effectively in a deadline-driven environment
  • Excellent communication and writing skills, and the ability to facilitate your own meetings as necessary
  • Confident enough to contribute ideas and solutions, but humble and self-assured enough to honor “Best Idea Wins” and support the ideas of others
  • Bachelor's Degree preferred but not required
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Want to Impress Us?

Resumes and cover letters are great, but we're much bigger fans of real world examples and work that you can or may have already done. You will immediately get our attention if you add any of the following to your resume/cover letter when you contact us.

  • If you contribute to open source; make sure to include your github/bitbucket profile and/or google code projects.
  • Bonus points for telling us what excites you about wanting to work at Code 42

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.


Senior Java Engineer

Location: Minneapolis, MN

Weary from simply executing someone else's vision? Hungry for the opportunity share your ideas in an open environment and be inspired by the creativity and ingenuity of others? The engineering environment at Code 42 is collaborative space where ideas for product improvements and contributions aren't just welcomed and encouraged, but expected.

Code 42 makes meaningful software, entrusted with protecting the world's data. We work on cutting edge technology to handle data and communication from desktops, laptops, and mobile devices from around the globe.

In addition to the contributions you will make to our products, Code 42 is serious about nurturing and contributing to the local technology community. We host and sponsor numerous technology user groups and are actively involved in technology-focused community service.

What You'll be Doing

As a Java Engineer you will work on enhancements and expansion of current products as well as participate in the development of new products and technologies.

Senior level developers will provide leadership by solving complex problems with elegant solutions as well as mentoring junior engineers.

You'll Be Responsible For

  • Working closely with front-end developers and product managers on the enhancement and development of Code 42 products
  • Actively contributing ideas for product improvements and solutions to technology challenges
  • Showing a passion for continued learning, staying abreast of new technology and trends
  • Delivering clean code supporting consistent user experience and product quality

Skills and Requirements

  • 5+ years development experience
  • Must have expert level Java development skills plus experience in two of the following: C++, C#, Python, Ruby, Groovy, or other
  • Experience with the following:
    • Web: Servlets, REST, AJAX/JSON/SPA
    • Database: Postgresql, Mysql, Oracle, Cassandra, BigTable, CouchDB, MongoDB
    • ORM: Hibernate, Cayenne, or other ORM solution
    • Tools: Eclipse, ANT, JUnit, Git
  • Experience with distributed computing such as DHTs and MapReduce
  • Lucene experience a plus
  • Excellent project management skills; in other words, be self-directed and capable of working effectively in a deadline-driven environment
  • Excellent communication and writing skills, and the ability to facilitate your own meetings as necessary
  • Confident enough to contribute ideas and solutions, but humble and self-assured enough to honor “Best Idea Wins” and support the ideas of others
  • Bachelor's Degree preferred but not required
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Want to Impress Us?

Resumes and cover letters are great, but we're much bigger fans of real world examples and work that you can or may have already done. You will immediately get our attention if you add any of the following to your resume/cover letter when you contact us.

  • If you contribute to open source; make sure to include your github/bitbucket profile and/or google code projects.
  • Bonus points for telling us what excites you about wanting to work at Code 42

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.


Network Engineer

Location: Minneapolis, MN

With global data center network infrastructure at your core and Linux at your command, you harness the forces that keep the cloud aloft.

Code 42 makes meaningful software, entrusted with protecting the world's data. We work on cutting edge technology to handle data and communication from desktops, laptops, and mobile devices from around the globe.

If you are a network engineer that has Linux cred and thrives in an intense, technical culture, this a unique opportunity to join our technical operations team.

What You'll Be Doing

Architecting, building, and monitoring exascale data center deployments for leading edge technology.

You'll Be Responsible For

  • ISP Networking
  • Network modules (ex. OSI)
  • Designing and implementing cloud network topologies
  • Diagnosing network problems with various utilities
  • Managing configuration changes using RANCID
  • Large-scale DNS management

Skills and Requirements

  • Comp Sci/Engineering degree (or nearing completion of one)
  • 3-5 years network engineering experience in a growing cloud environment
  • Experience with:
    • Subnetting
    • ACL
    • QoS
    • STP
    • VLAN
    • LACP
    • Routing (bgp/OSPF)
  • Travel is expected to be less than 10% for this role, but candidates should have a valid passport and the ability to travel within North America and internationally as required.
  • This position requires participation in a 24x7 on-call availability on a rotating basis and off-hours availability for maintenance windows.
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.

Cloud Engineer

Location: Minneapolis, MN

Maybe you are a veteran Linux admin with serious programming chops? Or maybe you're a programmer with a passion of low-level Linux problems? Knowledgeable, thorough and obsessively efficient, you permeate a fluid boundary between 'development' and 'operations'... 'DevOps'. With a deep disdain for anything inefficient, slow or that requires manual intervention, you'd rather write a script to automate a task than perform something more than once.

If you thrive in an intense, technical culture that is poised to dominate the market, this your opportunity to join our Cloud Engineering team.

What You'll Be Doing

  • Designing, building and managing our global high performance exascale cloud
  • Developing the next generation of cloud-based storage hardware and software

You'll Be Responsible For

  • Automating life-cycle management of exascale clusters, networks and everything in-between
  • Adhering to FIPS and PCI security compliance in accordance with standards, policies and procedures
  • Complex software/hardware troubleshooting, patches and re-installations
  • Developing and communicating new technology standards and best practices as appropriate
  • Contributing as part of a team of super engineers building the next generation exascale cloud technologies

Skills and Requirements

  • Comp Sci/Engineering degree (or equivalent experience)
  • Career-proven aptitude for working with cutting edge open source technologies
  • Programming ninja (bash, JAVA, C, PERL, Python, PHP, RUBY, whatever works best for you)
  • Large scale UNIX/Linux server management experience. Preferably Gentoo, FreeBSD or OS/X
  • Consistently demonstrating a professional, positive, and approachable attitude/demeanor and sensitivity in handling confidential information
  • Desire to replace one's self with code.
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Nice to Haves

  • Experience with cloud computing philosophies and tools like Puppet
  • Experience using a monitoring framework such as Zabbix or Nagios
  • Large-scale experience with Internet routing/load balancing, BGP, DNS, ARIN, etc

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.

Digital Marketer/E-Commerce Manager

Location: Minneapolis, MN

Code 42 is looking for an experienced e-commerce / digital marketing pro with marketing automation and analytics experience to help grow our exciting consumer business. If you're equally comfortable developing and managing PPC and email marketing campaigns, working with creative teams, and analyzing response rates and conversions, we'd like to talk to you. Copywriting experience a plus.

What You'll be Doing

You'll be working with executives, marketing and product teams and a talented in-house creative team to plan, budget, develop, deploy and measure a wide range of advertising programs. This will include display and affiliate advertising, outdoor, indoor, print and more. The environment is fast-paced and exciting. Our tremendous growth means there is never a dull moment.

Just a sampling of the things you'll be responsible for:

  • Identify and evaluate new advertising opportunities to be added to our overall plan
  • Prepare budgets and submit estimates for program costs as part of campaign plan development
  • Work with Product Marketing team to establish goals for each campaign and methods for measuring the results
  • Prepare and negotiate advertising and sales contracts
  • Monitor and analyze campaign results to determine cost effectiveness
  • Track program budgets and expenses and campaign response rates to evaluate each campaign based on program objectives and industry norms

Skills and Requirements

  • Hands-on experience with marketing automation systems
  • Experience coordinating a variety of external vendor activities and relationships
  • Advertising budget-management skills
  • Great negotiation and analytical skills
  • Excellent verbal and written communication skills
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.

Supply Chain Director

Location: Minneapolis, MN

Code 42 Software is the creator of CrashPlan, CrashPlan PRO, and CrashPlan PROe award-winning onsite, offsite and cloud backup solutions for home, businesses, and enterprise.

Today we continue to deliver high-performance hardware and easy-to-use software solutions that protect the world's data.

We are seeking a Supply Chain Director to help build the logistics team in support of dynamic growth.

Position Summary

The Supply Chain Director will have full ownership of the supply chain and logistics operations and department and will be responsible for creating a product build strategy that supports the goals and objectives as defined by the executive team.

This position performs and oversees all aspects of supply chain and logistics operations, including employee management, defining vendor programs, and vendor management.

Essential Job Functions

  • Define, create and manage a Vendor Managed Inventory Program
  • Create custom appliance build program and manage suppliers participating in the program
  • Oversee and provide direction for purchasing and logistics team
  • Define and manage field replacement inventory programs
  • Forecast inventory requirements to suppliers monthly
  • Work closely with internal functions within Code42 to ensure product delivery

Skills and Requirements

  • Education Level: BA/BS degree in business, computer science or a related field (Or equivalent experience).
  • 7+ years experience in manufacturing operations, supply chain, purchasing and logistics with increasing responsibility, previous management experience required
  • Experience in defining and building vendor managed inventory programs
  • Experience in creating and managing custom hardware build/test/ship programs
  • Experience in forecasting inventory requirements to vendors/partners
  • A collaborative work style, with a strong ability to build relationships, gain credibility and partner with internal customers and co-workers
  • Skilled in negotiation, judgment and decision-making
  • Strong follow through and customer service orientation
  • Demonstrated propensity to take initiative, highly analytical with strong problem solving skills
  • Strong organizational, communication and project management skills
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.

iOS Developer

Location: Minneapolis, MN

Weary from simply executing someone else's vision? Hungry for the opportunity share your ideas in an open environment and be inspired by the creativity and ingenuity of others? The engineering environment at Code 42 is collaborative space where ideas for product improvements and contributions aren't just welcomed and encouraged, but expected.

Code 42 makes meaningful software, entrusted with protecting the world's data. We work on cutting edge technology to handle data and communication from desktops, laptops, and mobile devices from around the globe.

In addition to the contributions you will make to our products, Code 42 is serious about nurturing and contributing to the local technology community. We host and sponsor numerous technology user groups and are actively involved in technology-focused community service.

What You'll be Doing

As an iOS developer you will develop and add features to our iOS apps, and provide leadership and platform expertise to the engineering and product development teams. You will also research, champion, and educate the organization on new technologies and methodologies.

You'll Be Responsible For

  • Working closely with developers and product managers on the enhancement and development of Code 42 products
  • Actively contributing ideas for product improvements and solutions to technology challenges
  • Showing a passion for continued learning, staying abreast of new technology and trends
  • Delivering clean code supporting consistent user experience and product quality

Skills and Requirements

  • Must have published an application in the App Store
  • Have previous experience leading a team of developers
  • Comfortable with Git or Mercurial
  • Must be prepared to share example code for apps you have written
  • Experience with JSON and making web service calls
  • Experience with OSX desktop development and/or mobile game development are "nice to haves"
  • Excellent project management skills; in other words, be self-directed and capable of working effectively in a deadline-driven environment
  • Excellent communication and writing skills, and the ability to facilitate your own meetings as necessary
  • Confident enough to contribute ideas and solutions, but humble and self-assured enough to honor "Best Idea Wins" and support the ideas of others
  • Bachelor's Degree preferred but not required
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program
  • LOCAL (Minnesota, twin cities metro area) candidates only

Want to Impress Us?

Resumes and cover letters are great, but we're much bigger fans of real world examples and work that you may have already done. You will immediately get our attention if you add any of the following to your resume/cover letter when you contact us.

  • If you contribute to open source; make sure to include your github/bitbucket profile or google code projects
  • Bonus points for telling us what excites you about wanting to work at Code 42

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.

OSX Developer

Location: Minneapolis, MN

Weary from simply executing someone else's vision? Hungry for the opportunity share your ideas in an open environment and be inspired by the creativity and ingenuity of others? The engineering environment at Code 42 is collaborative space where ideas for product improvements and contributions aren't just welcomed and encouraged, but expected.

Code 42 makes meaningful software, entrusted with protecting the world's data. We work on cutting edge technology to handle data and communication from desktops, laptops, and mobile devices from around the globe.

In addition to the contributions you will make to our products, Code 42 is serious about nurturing and contributing to the local technology community. We host and sponsor numerous technology user groups and are actively involved in technology-focused community service.

What You'll be Doing

As an OSX developer you will architect and develop native Mac applications, and provide leadership and platform expertise to the engineering and product development teams. You will also research, champion, and educate the organization on new technologies and methodologies.

You'll Be Responsible For

  • Working closely with developers and product managers on the enhancement and development of Code 42 products
  • Actively contributing ideas for product improvements and solutions to technology challenges
  • Showing a passion for continued learning, staying abreast of new technology and trends
  • Delivering clean code supporting consistent user experience and product quality

Skills and Requirements

  • Have previous experience leading a team of developers
  • Comfortable with Git or Mercurial
  • Must be prepared to share example code for apps you have written
  • Experience with JSON and making web service calls
  • Experience with iOS development is "nice to have"
  • Excellent project management skills; in other words, be self-directed and capable of working effectively in a deadline-driven environment
  • Excellent communication and writing skills, and the ability to facilitate your own meetings as necessary
  • Confident enough to contribute ideas and solutions, but humble and self-assured enough to honor "Best Idea Wins" and support the ideas of others
  • Bachelor's Degree preferred but not required
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program
  • LOCAL (Minnesota, twin cities metro area) candidates only

Want to Impress Us?

Resumes and cover letters are great, but we're much bigger fans of real world examples and work that you may have already done. You will immediately get our attention if you add any of the following to your resume/cover letter when you contact us.

  • If you contribute to open source; make sure to include your github/bitbucket profile or google code projects
  • Bonus points for telling us what excites you about wanting to work at Code 42

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.

Third Shift Tier 2 Support Agent

Location: Minneapolis, MN

Shift: 3rd (11pm-8am)

Support is in your blood, because you get a rush out of helping people. Whether answering a general "How do I...?" or doing a complex log dive, it's all the same to you. With your strong computers and technology background you're in The Zone working with Z Shell or talking LDAP and OSX. When it comes to explaining complex technical issues in a way anyone can understand, you have no equal. It doesn't matter whether you're addressing a problem with a customer or untangling an internal process: you jump on the chance to make it all better. Embracing your inner geek and armed with your technical prowess, you're ready to join us in our mission to be the best support organization on the planet.

What You'll be Doing

You are the interface between Code 42 and the rest of the world, so you are instrumental in building good rapport with and being an advocate for the customer. You will be transforming confusion into comprehension... fear into fandom. Working as part of a highly focused team, you will be managing chat, email and phone calls in a high volume environment. You will be doing a lot of writing, too. Clear, step-by-step, instructions with tact and discretion. You will also be working to streamline internal processes while dealing with an ever-increasing work load as Code 42's growth explodes. It's a high stress environment, but you are up for it because the rewards are worth it!

You'll Be Responsible For

  • Taking charge of internal processes and driving change
  • Efficiently answering customer questions using Zendesk (our internal ticketing system)
  • Finding problems and following them through to conclusion
  • Facilitating customer communication, education and retention
  • Managing a large number of disparate customer issues
  • Helping coworkers when asked and taking the initiative to reach out to coworkers when you think you have something to contribute
  • Directing and developing your own professional skill
  • Providing general product information, configuration support, collection of relevant technical problem identification information, and filter non-technical problems from technical problems
  • Performing thorough analysis of varied log and system files within various Code 42 products
  • Testing patch releases prior to their distribution to our customers
  • Staying on the cusp of the latest and greatest technologies, as well as staying current with changes in Code 42 products and processes
  • Recreating, tracking, and verifying software defects in the field or under lab conditions reported by customers
  • Reviewing manuals, release notes, and patch documentation for possible issue resolution
  • Providing feedback from customers to product management and engineering teams
  • Utilizing remote secure access technologies to diagnose and resolve customer issues
  • Assuming ownership of projects as assigned by manager
  • Meeting Service Level Agreements

Skills and Requirements

How you got here isn't as important as what you know and how you share that knowledge, but you will need the following to succeed as a Tier 2 Technical Support Agent at Code 42:

  • Proven record of offering consistently superior levels of customer service
  • The ability to make decisions on your own, and consult with team leaders as needed
  • Fluent in at least 2 of the following: Windows, Mac and Linux operating systems
  • Solid understanding of networking and computer hardware
  • Excellent hardware and software troubleshooting skills
  • A warm personality, work well with co-workers, and are kind and patient with customers.
  • An enthusiasm for learning
  • The ability to think calmly and rationally during a crisis
  • Added technical skill for in-depth troubleshooting techniques
  • Ability to communicate with high technical knowledge and efficiency
  • Takes a self-directed leadership role in the support and resolution of technical issue
  • 4 year college degree preferably in a technical field with 3-5 years of relevant work experience
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.

Sr. Solutions Consultant

Location: Minneapolis, MN

Code 42 Software is the creator of CrashPlan, CrashPlan PRO, and CrashPlan PROe award-winning onsite, offsite and cloud backup solutions for home, businesses, and enterprise.

Today we deliver high-performance solutions that protect the world's data. Our PRO Services team is looking for highly experienced, cross-discipline technology resources that are just as comfortable in front of people as they are on a command-line. If you have a high level of expertise in system administration and networking, this position may be a fit for you.

What You'll be Doing

You'll be architecting and managing global enterprise deployments for our largest and highest profile customers.

You'll be driving technology design and implementation of CrashPlan PROe Enterprise deployments, from on-site hardware installation to directory services integration to mass desktop installation. You'll be working very closely with your PRO Services teammates, Operations, Support and Sales on a day-to-day basis.

Skills and Requirements

  • Qualified candidates have at least 5 years of professional IT experience preferably in the web or backup solution technologies.
  • Enterprise Software Consulting Experience.
  • Experience with directory services (OpenLDAP, Active Directory and OpenDirectory)
  • Fluent in the management of Windows, Mac and Linux/UNIX-based operating systems
  • Excellent communication and organization skills
  • Self-motivated and able to work with minimal direction
  • Consistently demonstrating a professional, positive, and approachable attitude/demeanor and sensitivity in handling confidential information
  • Willingness to travel 10% - 20%
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Nice to Haves

  • 5 years of consulting experience working directly with clients.
  • Experience with Java/J2EE applications.
  • Experience with desktop management software such as Casper Suite, Microsoft System Center Configuration Manager, Dell KACE, Apple Remote Desktop, others
  • BS/BA Degree or equivalent, preferably in Computer Science, Information Systems or Engineering

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.

Solutions Consultant – Applications Engineer

Location: Minneapolis, MN

Code 42 Software is the creator of CrashPlan, CrashPlan PRO, and CrashPlan PROe award-winning onsite, offsite and cloud backup solutions for home, businesses, and enterprise.

Today we deliver high-performance solutions that protect the world's data. Our PRO Services team is looking for highly experienced, cross-discipline technology resources that are just as comfortable in front of people as they are on a command-line. If you have a high level of expertise in system administration and networking, this position may be a fit for you.

What You'll be Doing

You'll be deploying global enterprise deployments for our largest and highest profile customers.

You'll be driving technology implementation of CrashPlan PROe Enterprise deployments, from on-site hardware installation to directory services integration to mass desktop installation. You'll be working very closely with your PRO Services teammates, Operations, Support and Sales on a day to day basis.

Skills and Requirements

  • Qualified candidates have at least 3 years of professional IT experience
  • Enterprise Software Implementation / Configuration
  • Experience with directory services (OpenLDAP, Active Directory and OpenDirectory)
  • Fluent in the management of Windows, Mac and Linux/UNIX-based operating systems
  • Excellent communication and organization skills
  • Self-motivated and able to work with minimal direction
  • Consistently demonstrating a professional, positive, and approachable attitude/demeanor and sensitivity in handling confidential information
  • Willingness to travel 10% - 20%
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Nice to Haves

  • 3 years of Consulting experience working directly with clients.
  • Experience with Java/J2EE applications.
  • Experience with desktop management software such as Casper Suite, Microsoft System Center Configuration Manager, Dell KACE, Apple Remote Desktop, others
  • BS/BA Degree or equivalent, preferably in Computer Science, Information Systems or Engineering

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.

Information Security Analyst

Location: Minneapolis, MN

Code 42 is seeking an Information Security Analyst to help maintain our high standard of security in a rapidly growing cloud infrastructure.  While security is a key component of everyone's job at Code42, as a member of the security team, you will be on point.  Constant awareness of threats to us and our customers, as well as the accurate assessment of a highly innovative environment, will be your focus.

Responsibilities

  • Review, analyze, and respond to security events
  • Conduct security assessments using automated tools and manual penetration testing techniques
  • Administration of security software including vulnerability scanners, intrusion and event detection systems
  • Work with engineering and operations teams to ensure that security issues are addressed
  • Administration of passwords and keys for critical systems
  • Work with operations to ensure that procedures and guidelines encompass compliance concerns and follow best practices
  • Deliver metrics for daily security tasks
  • Assist with incident handling, security engineering, forensic analysis, compliance auditing, and policy creation
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Prerequisite Qualifications

  • 3 years of IT experience
  • Fundamental understanding of networking, Unix/Linux, firewalls, malware, intrusion detection and authentication systems
  • Basic administration ability with Unix/Linux, Windows, and OSX
  • Ability to create and modify Unix shell scripts

Preferred Qualifications

  • Experience with open source and proprietary security tools
  • Experience with programming in python or perl
  • Understanding of cryptography and PKI
  • CISSP, CISA, or any SANS certifications

Apply Now

resumes@code42.com

Code 42 is an equal employment opportunity employer.

Technical Writer

Location: Minneapolis, MN

What You'll be Doing

Code 42 is looking for an experienced, self-motivated, professional team player to join us in changing people's minds about documentation. We demand documentation that our customers are eager to use, going beyond clear, concise and complete, facilitating frictionless flow throughout the entire experience.

Who are You?

You wield words with precision, and can distill technical content for audiences ranging in skill and experience from the technology phobic to the 1337 IT administrator. While you prize efficiency, you are compelled to do things right, even if the right thing is hard or time consuming. You are passionate about the user experience, utilizing your eye for design and experience with information architecture best practices to consistently create truly exceptional content that answers the user's questions.

You'll Be Responsible For

  • Delivering technical documentation that is accurate, comprehensive, clear, searchable, and that customers trust.
  • Continuously improving content in response to feedback from customers and colleagues.
  • Updating documentation to keep current with frequent software changes.
  • Assisting in tuning documentation tools for maximum efficiency, both for authors and end users.

How do we get there?

  • Routinely apply obsessive attention to detail and organization in all aspects of work: from warehousing information to organizing ideas in articles to adhering to style and organizational standards.
  • Effectively use design and aesthetics as a force multiplier to help the audience understand the content.
  • Build relationships with subject matter experts in all departments such as Systems Engineering, Support, QA, Professional Services and Development.
  • Embrace new cloud-based and crowd-sourcing technologies for communication and information consumption (web help authoring tools are so 2003).
  • Hold the customer needs and perspective paramount in all communications.

Skills and Requirements

  • Qualified candidates have at least 3 years of experience writing for customer-facing applications.
  • Able to identify and understand audience needs and write to effectively address those needs.
  • Excellent English grammar skills with proficiency in proofreading/editing, writing, and verbal communication.
  • Strong aptitude for learning new technologies and understanding how to utilize them in a dynamic customer environment.
  • Working knowledge of Windows, Mac and Linux/UNIX-based operating systems.
  • Experience using wiki-based documentation tools.
  • Experience working with software documentation style guides and creating or contributing to team style guides.
  • Self-starter with proven record of driving projects to completion with minimal supervision.
  • A quick learner and technology enthusiast.
  • Excellent communication and organization skills.
  • Passion to thrive in a fast-paced, ever-changing environment.
  • Consistently demonstrating a professional, positive, and approachable attitude/demeanor and sensitivity in handling confidential information.
  • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

Nice to Haves

  • Working knowledge of Adobe Creative Suite, preferably Illustrator and Photoshop.
  • Experience with virtualization platforms such as VMware or Virtual Box.
  • Experience working with a programming language such as Python, Ruby, PHP, JavaScript, etc.
  • Familiarity with SDLC and iterative software development methodologies such as Agile.
  • Experience producing technical video tutorials.
  • BS/BA Degree or equivalent, preferably in Technical Writing, Technical Communications or related field.
  • Working knowledge of SEO best practices.

    • Want to Impress Us?

    Resumes and cover letters are great, but we're much bigger fans of real world examples and work that you can or may have already done. You will immediately get our attention if you add any of the following to your resume/cover letter when you contact us.

    • Send us a link to your personal website, blog, or contribution to a website.
    • Bonus points for telling us what excites you about wanting to work at Code 42.

    Apply Now

    resumes@code42.com

    Code 42 is an equal employment opportunity employer.

    Technical Writer

    Location: Minneapolis, MN

    Support is in your blood, because you get a rush out of helping people. Whether answering a general "How do I...?" or doing a complex log dive, it's all the same to you. With your strong computers and technology background you're in The Zone working with Z Shell or talking LDAP and OSX. When it comes to explaining complex technical issues in a way anyone can understand, you have no equal. It doesn't matter whether you're addressing a problem with a customer or untangling an internal process: you jump on the chance to make it all better. Embracing your inner geek and armed with your technical prowess, you're ready to join us in our mission to be the best support organization on the planet.

    What You'll be Doing

    You are the interface between Code 42 and the rest of the world, so you are instrumental in building good rapport with and being an advocate for the customer. You will be transforming confusion into comprehension... fear into fandom. Working as part of a highly focused team, you will be managing chat, email and phone calls in a high volume environment. You will be doing a lot of writing, too. Clear, step-by-step, instructions with tact and discretion. You will also be working to streamline internal processes while dealing with an ever-increasing work load as Code 42's growth explodes. It's a high stress environment, but you are up for it because the rewards are worth it!

    You'll Be Responsible For

    • Taking charge of internal processes and driving change
    • Efficiently answering customer questions using Zendesk (our internal ticketing system)
    • Finding problems and following them through to conclusion
    • Facilitating customer communication, education and retention
    • Managing a large number of disparate customer issues
    • Helping coworkers when asked and taking the initiative to reach out to coworkers when you think you have something to contribute
    • Directing and developing your own professional skill
    • Provide general product information, configuration support, collection of relevant technical problem identification information, and filter non-technical problems from technical problems
    • Staying on the cusp of the latest and greatest technologies, as well as staying current with changes in Code 42 products and processes

    Skills and Requirements

    How you got here isn't as important as what you know and how you share that knowledge, but you will need the following to succeed as a Tier 1 Support Agent at Code 42:

    • Proven record of offering consistently superior levels of customer service
    • The ability to make decisions on your own, and consult with team leaders as needed
    • Fluent in at least 2 of the following: Windows, Mac and Linux operating systems
    • Solid understanding of networking and computer hardware
    • Excellent hardware and software troubleshooting skills
    • A warm personality, work well with co-workers, and are kind and patient with customers.
    • An enthusiasm for learning
    • The ability to think calmly and rationally during a crisis
    • 4 year college degree preferably in a technical field or relevant work experience
    • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

    Apply Now

    resumes@code42.com

    Code 42 is an equal employment opportunity employer.

    Pre-sales/Corporate Systems Engineer

    Location: Minneapolis, MN

    Code 42 is looking for geeks that can lead and sell. The Systems Engineer (SE) is the primary evangelist, the technical life blood of the sales team, and transforms customers into evangelists. The SE owns the technical relationship with our customers and ensures we exceed their high expectations.

    Who Are You

    You have DNA balanced in three categories: hard core tech, leadership and business acumen. You are results oriented, you thrive on autonomy, you deliver, you win. You exude passion. You are loyal to your cause and to your customer.

    You'll Be Responsible For

    • Creating an environment in which prospects become customers and customers become evangelists
    • Helping prospective customers understand why Code 42 products are so valuable by getting in the technical trenches and showing them
    • Ensuring the technical well being of your customers
    • Driving through ambiguity and delivering results
    • Supporting the commercial sales team based in Minneapolis. You will interact directly with customers in your region primarily via phone and web conferencing.

    Skills and Requirements

    • Proof that you like people and are persuasive
    • Ability to make complicated tech understandable for humans
    • Passionate presentation style
    • Insatiable curiosity
    • Patience balanced with an inclination to act
    • You thrive as part of a team
    • Ability to independently execute; i.e. no babysitter required
    • Strong technical knowledge of enterprise software and data
    • OS expertise: Windows, Mac, Linux, iOS, Android
    • IT infrastructure skills: security, networking, storage, systems management, scripting
    • Infectious positive attitude
    • Infrequent travel for training or supporting a marketing event - these are fun trips
    • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

    Apply Now

    resumes@code42.com

    Code 42 is an equal employment opportunity employer.

    Pre-sales/Systems Engineer

    Location: Mid States – Covering enterprise and High Ed for Missouri, Kansas, Tennessee and Kentucky

    Code 42 is looking for geeks that can lead and sell. The Pre-sales/Systems Engineer (SE) is the primary evangelist, the technical life blood of the sales team, and transforms customers into evangelists. The SE owns the technical relationship with our customers and ensures we exceed their high expectations.

    Who Are You

    You have DNA balanced in three categories: hard core tech, leadership and business acumen. You are results oriented, you thrive on autonomy, you deliver, you win. You exude passion. You are loyal to your cause and to your customer.

    You'll Be Responsible For

    • Creating an environment in which prospects become customers and customers become evangelists
    • Helping prospective customers understand why Code 42 products are so valuable by getting in the technical trenches and showing them
    • Ensuring the technical well being of your customers
    • Driving through ambiguity and delivering results

    Skills and Requirements

    • Proof that you like people and are persuasive
    • Ability to make complicated tech understandable for humans
    • Passionate presentation style
    • Insatiable curiosity
    • Patience balanced with an inclination to act
    • You thrive as part of a team
    • Ability to independently execute; i.e. no babysitter required
    • Strong technical knowledge of enterprise software and data
    • OS expertise: Windows, Mac, Linux, iOS, Android
    • IT infrastructure skills: security, networking, storage, systems management, scripting
    • Travel up to 50% of time within region
    • Infectious positive attitude
    • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

    Apply Now

    resumes@code42.com

    Code 42 is an equal employment opportunity employer.

    Pre-sales/Systems Engineer

    Location: Midwest – Covering enterprise and High ed for Illinois, Indiana.

    Code 42 is looking for geeks that can lead and sell. The Pre-sales/Systems Engineer (SE) is the primary evangelist, the technical life blood of the sales team, and transforms customers into evangelists. The SE owns the technical relationship with our customers and ensures we exceed their high expectations.

    Who Are You

    You have DNA balanced in three categories: hard core tech, leadership and business acumen. You are results oriented, you thrive on autonomy, you deliver, you win. You exude passion. You are loyal to your cause and to your customer.

    You'll Be Responsible For

    • Creating an environment in which prospects become customers and customers become evangelists
    • Helping prospective customers understand why Code 42 products are so valuable by getting in the technical trenches and showing them
    • Ensuring the technical well being of your customers
    • Driving through ambiguity and delivering results

    Skills and Requirements

    • Proof that you like people and are persuasive
    • Ability to make complicated tech understandable for humans
    • Passionate presentation style
    • Insatiable curiosity
    • Patience balanced with an inclination to act
    • You thrive as part of a team
    • Ability to independently execute; i.e. no babysitter required
    • Strong technical knowledge of enterprise software and data
    • OS expertise: Windows, Mac, Linux, iOS, Android
    • IT infrastructure skills: security, networking, storage, systems management, scripting
    • Travel up to 50% of time within region
    • Infectious positive attitude
    • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

    Apply Now

    resumes@code42.com

    Code 42 is an equal employment opportunity employer.

    IT Endpoint Manager

    Location: Minneapolis, MN

    This job is responsible for leading the IT management of all employee-use computers and mobile devices. This role is responsible for developing and implementing solutions that create standards for employee assets (desktop, laptop and mobile devices) with the philosophy of minimal interference, integration, thin imaging and self-service.

    What You'll Be Doing

    • Leading the management of all endpoints used by employees in the company to ensure robustness, scalability, availability and efficiency
    • Creating and supporting processes for endpoint imaging, security and self-service
    • Creating and maintaining processes for auditing, tracking and lifecycle management of all endpoints
    • Developing UNIX shell scripts for system administration automation and self-service
    • Creating and testing custom Apple packages for automated software installation
    • Working with Security to ensure compliance with company certification goals
    • Working with Directors to ensure endpoint management supports business strategies
    • Researching, evaluating, developing and owning business relationships with third party vendors to ensure compliance and compatibility
    • Diagnosing and troubleshooting OS X, Windows and Linux devices (laptops/desktops), peripherals, iOS/Android, and third party supported applications on a Tier 3 level
    • Creating and documenting FAQs, Best Practices, and Troubleshooting guides for self-support

    What You'll Be Responsible For

    The management of the following on OS X, Windows and Linux:

    • designing, planning, and installing OS environments
    • designing and implementing policy management
    • managing software updates for the OS and supported applications
    • building and deploying software packages and custom scripts
    • planning, coordinating, and executing OS X, Windows and Linux software rollouts and system upgrades/refreshes
    • testing, patching and deployment of security suite (Sophos Enterprise) for all OS X, Windows and Linux devices
    • managing the encryption process (testing, deployment, updates, reporting) for all OS X devices
    • developing audits and reporting processes for security compliance, licensing, metrics and budgeting

    Skills and Requirements

    • Working knowledge of compliance implementation for OS X, Windows and Linux devices in enterprise environments, including 802.1x* Requires JAMF OS X Certification (CCA minimum, CJA/CMA preferred)
    • Experience with SSO and group policy (Active Directory, Open Directory, etc)
    • Understanding of how to identify and instill industry best practices for BC, security, scaling and automation
    • Familiarity with physical server architecture; VMs as well as LAN/WAN/Firewall/VPN network technologies
    • Understanding of how endpoint management and security processes impact business operations
    • Excellent communication skills, both written and verbal
    • Proven ability to handle multiple projects simultaneously and respond under pressure
    • Proven ability to work both independently and as a part of a team
    • Proven ability to translate technical issues into understandable business language for end users
    • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

    Nice to Haves

    Specific technical knowledge and experience in one or more of the following areas:

    • SCCM or MGI
    • PCI, HIPPA, SOX, FIPS
    • Database experience (SQL, MySQL, etc)
    • business continuity planning, disaster recovery planning
    • development, scripting, testing, automation, and VMs
    • IT project management, documentation, planning and organizational skills
    • Incident/Problem Management processes and tools, especially JIRA and Atlassian product experience
    • MediaWiki markup language

    Apply Now

    resumes@code42.com

    Code 42 is an equal employment opportunity employer.

    Pre-sales/Systems Engineer

    Location: East - Major metros of New York, New Jersey, Connecticut, Eastern PA

    Code 42 is looking for geeks that can lead and sell. The Pre-sales/Systems Engineer (SE) is the primary evangelist—the technical life blood of the sales team who transforms customers into evangelists. The SE owns the technical relationship with our customers and ensures we exceed their high expectations.

    Who Are You

    You have DNA balanced in three categories: hard-core tech, leadership and business acumen. You are results-oriented, you thrive on autonomy, you deliver, you win. You exude passion. You are loyal to your cause and to your customer.

    You'll Be Responsible For

    • Creating an environment in which prospects become customers and customers become evangelists
    • Helping prospective customers understand why Code 42 products are so valuable by getting in the technical trenches and showing them
    • Ensuring the technical well being of your customers
    • Driving through ambiguity and delivering results

    Skills and Requirements

    • Proof that you like people and are persuasive
    • Ability to make complicated tech understandable for humans
    • Passionate presentation style
    • Insatiable curiosity
    • Patience balanced with an inclination to act
    • You thrive as part of a team
    • Ability to independently execute; i.e. no babysitter required
    • Strong technical knowledge of enterprise software and data
    • OS expertise: Windows, Mac, Linux, iOS, Android
    • IT infrastructure skills: security, networking, storage, systems management, scripting
    • Travel up to 50% of time within region
    • Infectious positive attitude
    • Responsible for Code 42 Software's information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Code 42 Software information assets in accordance with the company's information security program.

    Apply Now

    resumes@code42.com

    Code 42 is an equal employment opportunity employer.